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DEMOAGENCY

Refund Policy

14-Day Cooling-Off Period (for Consumers Only)

In accordance with Dutch and EU consumer protection laws, you have the right to cancel your subscription within 14 days of your first purchase (cooling-off period), with no need to give a reason.

If you cancel during this period, we will provide a full refund within 14 days of receiving your cancellation request.

Exceptions to the Cooling-Off Period

Due to the digital nature of our service, your right to cancel expires once the service has been fully delivered (i.e., once you’ve used TrendX beyond a basic trial or received downloadable material). By starting to use TrendX immediately, you agree to waive the cooling-off period for that billing cycle.

Subscriptions & Renewals

  • All subscriptions (Pro and Agency plans) are billed monthly.

  • You can cancel your subscription anytime, and it will remain active until the end of your billing period.

  • No partial refunds are provided for unused time after cancellation.

💬 Questions or Issues?

If you believe you're eligible for a refund or experienced a billing error, please contact our support team at mikaverheijen24@outlook.com We’ll do our best to sort it out quickly and fairly.

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